Technology in the Sector
There is no doubt some courier jobs have been created as a direct result of the recent increase in Internet shopping. This doesn't just apply around Christmas time anymore - it affects volumes throughout the year. While, in the past, the downside to Internet shopping (from the customer's point of view) was the uncertainty of when a delivery would arrive, this is now becoming a thing of the past. Some companies are already using technology to optimise delivery times. Here we can see how this cutting-edge technology is making the world of difference. Delivery slots and timings are more accurate Some transport companies are now using more detailed information on their courier jobs to alert customers as to when a delivery is likely to arrive. A text could be sent the day before, and then a customer will receive an update the next morning complete with a web link, enabling them to track their parcel live online. The driver could be making delivery number 16, while the customer is...